[CivicAccess-discuss] 2nd Workshop on Personalization in eGovernment Services and Applications (PeGov)

[Glen Newton]

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From: Giovanni Semeraro <giovanni.semeraro at uniba.it>
Date: Tue, Feb 18, 2014 at 1:58 PM
Subject: [SIG-IRList] PeGov at UMAP 2014: 1st Cfp
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Apologies for cross posting



Call for Papers



The 2nd workshop on Personalization in eGovernment Services and
Applications (PeGov),

held in conjunction with the 21st Conference on User Modeling, Adaptation
and Personalization (UMAP),

Aalborg, Denmark, 7-11 July 2014.

http://pegov.disco.unimib.it/



The advent of e-government (e-Gov) initiatives has changed the interaction
between governments and citizens.

Services can now be delivered by means of virtual channels, e.g. through
Web portals or mobile apps, or even online communities, and citizens can
exploit these channels to interact with public administration.

In this new scenario, innovative solutions based on e-Gov service offers,
that are better tailored to citizens’ needs, can facilitate the access to
services and reduce the red tape that usually characterizes the public
service provision. Even though several personalization methods and user
modeling techniques have been proposed and successfully applied in several
domains (e.g., e-commerce), the application of these approaches in the
eGovernment domain is still in its infancy. As an example, while in an
e-commerce domain we can quite easily catch user preferences and
subsequently make suggestions according to the user profile, in the e-Gov
domain the concept of preference itself is difficult to define. There are
also potentially ethical (including privacy) issues related to the fact
that citizens might be in a dependence relationship with governments, and
automatic user profiling might be considered “big brother” and not
desirable.

The major goal of this workshop is to stimulate the attention of the
scientific and business community on the aforementioned issues to move
towards more user-aware and adaptive services in e-Gov by means of
personalization methods. We are specifically interested in the role of user
modeling and profiling in advanced public service design and delivery by
dealing also with aspects related to privacy, security, and multilingualism.



Following on the successful inaugural edition of the UMAP-PEGOV workshop of
last year, this second workshop on Personalization in eGovernment Services
and Applications aims to stimulate further interest of the scientific and
business communities on the aforementioned issues to move towards more
user-aware and adaptive services in the e-Gov domain by means of
personalization methods.



Topics of interests include but are not limited to:

- Motivations, benefits, and issues of personalization in e-Gov

- Approaches for the personalization of inclusive, personal and interactive
e-Gov services

- User and context awareness in personalization of e-Gov services

- Multilingual e-Gov services

- Adaptation, personalization and recommendation models and goals in e-Gov

- User,  group and family modeling in e-Gov

- Mining of user behavior, opinion mining, and sentiment analysis in e-Gov

- Services for personalized access to (Linked) Open Government Data

- Persistence, removal, and update of citizen profiles

- Semantic techniques for user profiling and personalization in e-Gov

- Ethical issues, including privacy, in e-Gov

- Usability of e-Gov applications

- Evaluation of personalized services in e-Gov

- Applications of personalization methods in e-Gov

- Communities and social networks in participatory e-Gov

- Citizen-centered service design and modeling



IMPORTANT DATES

-          Abstract Submission deadline (not mandatory): March 25, 2014

-          Paper Submission deadline: April 1, 2014

-          Acceptance Notification: May 1, 2014

-          Camera-ready due: May 15, 2014



SUBMISSIONS

We invite:

  (A) Research papers describing original studies of no more than 10 pages;

  (B) Position papers presenting opinions or work in progress of no more
than 6 pages;

  (C) Business experience and case studies of no more than 6 pages.



All submitted papers will be evaluated by at least two members of the
program committee, based on originality, significance, technical soundness,
and clarity of expression.

Papers should be formatted according to the LNCS format (detailed
formatting instructions can be found at:

http://www.springer.de/comp/lncs/authors.html)



Submissions must be made through the EasyChair conference system prior the
specified deadline (all deadlines refer to Pacific Standard Time 11:59pm).

https://www.easychair.org/conferences/?conf=pegov2014



At least one of the authors should register and take part at the conference
to make the presentation.



The final proceedings will be published in the CEUR-WS volume of UMAP 2014.



We will be looking at the possibility of editing a journal special issue
from the workshop.



Co-Chairs:

Nikolaos Loutas, PwC, Belgium

Fedelucio Narducci, University of Milano-Bicocca and University of Bari
"Aldo Moro", Italy

Adegboyega Ojo, Insight at NUI, Ireland

Matteo Palmonari, University of Milano-Bicocca, Italy

Cecile Paris, CSIRO Computational Informatics, Australia

Giovanni Semeraro, University of Bari "Aldo Moro", Italy



Program Committee (to be confirmed):

Luciano Canova, ENI Corporate University, Italy

Marco Comerio, University of Milan-Bicocca, Italy

Ed Curry, DERI Galway, Ireland

Amanda Dennett, Australian Government Department of Human Services,
Australia

Julia Hoxha, AIFB, Karlsruhe Institute of Technology (KIT), Germany

Cataldo Musto, University of Bari Aldo Moro, Italy

Surya Nepal, CSIRO ICT Centre, Australia

Vassilios Peristeras, European Commission

Karen Purser, Australian Centre of Excellence for Local Government

Marco Rospocher, Fondazione Bruno Kessler, Italy

Michael Sheng, University of Adelaide, Australia

Efthimios Tambouris, University of Macedonia, Greece

Keith Vander Linden, Calvin College, USA




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This SIGIR-IRList message and the SIG-IRList Digest (a moderated IR newsletter), are brought to you by SIGIR, distributed from the University of Sheffield and edited by Claudia Hauff (irlist-editor at acm.org). 
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These files are not to be sold or used for commercial purposes. 
THE OPINIONS EXPRESSED WITHIN THIS DOCUMENT DO NOT REPRESENT THOSE OF THE EDITOR, THE DELFT UNIVERSITY OF TECHNOLOGY OR THE UNIVERSITY OF SHEFFIELD. 
AUTHORS ASSUME FULL RESPONSIBILITY FOR THEIR MATERIAL.